Terms of Use

1) Purpose of the Site

These Terms of Use ("Terms") govern your access to and use of goldenspring.shop (the "Site"), operated by GoldenSpring Fuel Support. The Site provides information and a contact route for winter fuel solutions and related guidance in Edinburgh and surrounding areas.

By accessing the Site, you agree to these Terms. If you disagree with any part, please discontinue use.

The Site does not provide emergency services. For immediate safety issues, contact appropriate emergency services or a qualified professional.

2) Enquiries and quotes

Any information on the Site is general and may not apply to your specific property or situation. Quotes or availability indications (if provided) are subject to confirmation, supplier schedules, access conditions, and weather. A quote may require additional details such as postcode, access notes, and fuel type.

We may decline requests where we cannot safely or reasonably meet requirements.

3) User responsibilities

You agree to provide accurate information in communications and to use the Site lawfully. You must not:

• Attempt to disrupt or compromise the Site’s security or availability.
• Use the Site to transmit unlawful, harmful, or misleading content.
• Copy or republish content from the Site in a way that infringes intellectual property rights.
• Impersonate another person or misrepresent your affiliation with any organisation.

4) Intellectual property

Unless otherwise stated, the Site’s text, layout, and graphics are owned by GoldenSpring Fuel Support or used with permission. You may view and print pages for your personal, non-commercial use. Any other use (including reproduction or redistribution) requires prior written permission.

5) Availability and changes

We aim to keep the Site available, but we do not guarantee uninterrupted access. We may change, suspend, or discontinue any part of goldenspring.shop at any time without notice. We may also update content to reflect seasonal conditions and operational changes.

6) Disclaimers

The Site is provided on an “as is” and “as available” basis. While we try to keep information accurate, we do not warrant that content is complete, reliable, or up to date for all situations.

Content on the Site is not professional advice. You should seek appropriate guidance for safety, regulatory, or installation questions.

7) Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential loss arising from use of the Site. This includes loss of profit, business interruption, or loss of data.

Nothing in these Terms limits liability where it would be unlawful to do so, including for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

8) Links to other websites

The Site may reference or link to third-party websites for general information. We do not control those websites and are not responsible for their content, policies, or availability. Links do not imply endorsement.

9) Privacy

Our handling of personal information is described in our Privacy Policy at goldenspring.shop/privacy.html. By using the Site, you acknowledge that you have read the Privacy Policy.

10) Governing law and disputes

These Terms are governed by the laws of England and Wales (unless mandatory local law applies otherwise). The courts of England and Wales will have jurisdiction over disputes arising from these Terms or use of the Site.

Before starting legal proceedings, we encourage you to contact us to try to resolve the issue informally.

11) Changes to these Terms

We may update these Terms from time to time. The updated version will be posted on this page. Continued use of goldenspring.shop after changes means you accept the updated Terms.

Last updated: January 08, 2026

12) Contact

For questions about these Terms, contact:

• GoldenSpring Fuel Support
• Address: 14 George Street, Edinburgh, Edinburgh, EH2 2LL, United Kingdom
• Phone: 0131 510 6377
• Email: customer@goldenspring.shop